How smart supply chain systems can drive
dental practice success.
A healthy, thriving dental practice has the power to improve patient health and well-being in their local community. But what if the dental supply chain breaks down and practices are unable to get the tools and equipment they need? Intelligent dental logistics can help strengthen the chain.
This article will explore the role of artificial intelligence (AI) and advanced technologies in dental logistics and examine how they can improve supply chain, patient, and practice health.
Embedding intelligence in the dental supply chain
A global Gartner Supply Chain survey showed that AI technologies top the priority list of digital supply chain investments. Intelligent supply chain management has transformative powers. AI-enabled tools, intelligent automation, and advanced analytics are helping healthcare companies achieve new levels of service, efficiency, cost control, and customer satisfaction. Dental supply companies are no exception.
Gartner’s Healthcare Supply Chain Top 25 revealed that advanced technologies are being rapidly adopted to modernize supply chain operations, including warehouse automation and robotics, along with AI-powered inventory management. Leading-edge dental suppliers are continually finding new ways to integrate intelligent supply chain management and enhance operational efficiency to drive dental practice success. Here’s how.
Empowering dental practice success
The dental supply distribution industry is undergoing a massive evolution. Modern dental suppliers can bring greater business value to their customers by integrating AI capabilities across their operations. This can include automating logistics to deliver the right products on time, leveraging predictive insights to anticipate customer needs, optimizing inventory levels to help clinics free up cash flow, and providing proactive service so practices always have stock of essential supplies.
Aspiring medical practitioner turned AI visionary Alvin Chau was recently featured in CXO Time Magazine for his “bold reimagining of the dental supply chain.” Chau, who is Frontier Dental’s Chief Artificial Intelligence & Technology Officer (CAITO), is driven to help dental practices optimize efficiency so they can “reclaim valuable time to focus on their core priority: patient care.”
Optimizing patient care is critical to dental practice success. Beyond ensuring the right dental supplies are always on hand at the right time, AI can help dental practices provide the highest quality care and service to their patients. With a streamlined and efficient supply chain, patients typically receive better, faster, and more consistent care, with shorter operatory changeovers and wait times, so their satisfaction rises.
Additionally, a healthy dental supply chain that ensures a steady, reliable stream of essential products, such as anesthetics, saliva ejectors, and impression materials, can help eliminate appointment delays and cancellations due to out-of-stock situations, so patients are never disappointed.
Conclusion: Smart supply chain systems keep practices and patients smiling
Always staying ahead of industry transformation, Frontier Dental aims to have intelligence strategically embedded across every facet of the business. Dental practices can benefit from our intuitive and user-friendly e-commerce, the precision and speed of our automated and autonomous robotic warehouse, and the advantages of our personalized and proactive service.
Ultimately, we aim to simplify and streamline administrative work at the practice level and offer innovative ways to make managing dental supplies simpler. This way, clinic staff can concentrate on more meaningful and patient-centric work, boosting office morale and job satisfaction while increasing patient loyalty.
Such improvements are what Frontier Dental lives for. From digital procurement to distribution to customer service and marketing, AI and smart tools are integrated into our customer experience to help dental practices thrive.
Discover how we’ve stacked the deck with the right people and tools to inspire and empower dental practice success across North America. Read the CXO article.
